Been a customer coming up to a year now (10 months), and have had a good experience so far. The web system used is a bit clunky in some areas, but does the job.
The place where Crunch shines is customer service. My account manager will respond to any queries same day - usually same hour. This is a massive help, and the reason why I cannot think about using another accounting provider. Everyone I have ever spoken to within Crunch is knowledgeable, helpful and polite.
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