I have used Crunch accounting for 2 years now after starting my consulting business with them. I had concerns initially with going with an online accountant who's door I couldn't knock on but they have been great. Always very responsive (more so than many people I know with "traditional" accountants) and tasks like self assessment is a click of a button that I don't have to worry about. The software is good and gets better all of the time. The packages start very cheap and easy to customize to the level that you need without breaking the bank. I certainly don't feel that I have missed out on anything despite paying less than many peers.