I have, at last, after 126 days, received a notification of a refund on a Princess cruise booked through Cruise 118.
To add even further to the appalling length of time I've waited, and having to constantly chase this refund, I'm now told I should expect to wait 7 - 10 working days for the money to appear back on my credit card. Strange, because when anything else is refunded it's fairly well instant. Following this dreadful experience, rest assured I will NOT be booking anything again with either Cruise 118 or Princess.
3 years ago
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