I have only voted "Acceptable" because the service was. Looking in to the detail after we had booked I realised that our airport is approx 50 miles from port. No transfers were advised other than "they were expensive", and so we decided to book 2 hotels for both outgoing / homecoming, when only one was required. We did not have anything sorted for the transfers leaving us "hi n dry". I have now asked you to cancel the hotels and I have independently booked our transfers through an agent recommended on "Talking Cruise". I would have expected C118 to have dealt with this level of detail so we did not have to do the extra work to organise transfers etc.