I would not recommend or be booking up with Cruise 118 again in the future. I had booked and paid a deposit for two cabins on the Iona for September 5th 2020, but under the present situation with Covid - 19, and with my wife and I being in the vulnerable age group and with underlying health issues, we were advised by the World Health web site not to be going on any cruises at this present time. I phoned Cruise 118 to say that I wanted to cancel the two cabins, but was told that it was not one booking but two separate bookings. After explaining that I made the booking, and paid the deposit on my credit card was still told it was two separate booking and I could only cancel my cabin and not the other cabin, and would have to pay the £50 pp cancelation fee plus loosing my deposit. I asked if my deposit for the two cabins could be transferred onto my Future Cruise Credit, and was told yet again that could not be done, but I could transfer it onto another cruise. I was left with no option but to book a cruise for 2022, but I an still left with the other cabin that I can not cancel without being charged cancelation fees. I feel totally outraged that no compassion was shown from Cruise 118 to it's customers at this present time under the situation that we are all in. Mr D Sanders