Re: Cancellation Invoice: WOR-39069 Following email sent for third time to cruise 118 who continue to ignore complaints. To conciergedesk@cruise118.com, enquiries@worldtravelholdings.co.uk Sirs, why are you ignoring my message and failing in your care of duty?? we still await the credit note that was promised to us, where is it??....in the meantime your have already lost one cruise booking IGLU, they will also get the next booking if you continue to ignore us and issue the credit promised together with an apology, for you tardiness. This relates to a canceled booking whereby we had to pay a cancellation fee £129.99. as well a loosing our initial deposit. not to worry said cruise 118 we will send you a credit note for the £129 which can be offset against the next booking..i now firmly believe that they only said this to us in order to placate u when we complained of having to pay there cancelation fee..