My sister and I booked and paid for a 15nts Caribbean Cruise on the Azura departing Southampton 19th October with cruise118 and after looking at other prices 'I know I shouldn't' found 2 more firms which were cheaper and offering a considerable amount of OBC. Unfortunately nothing could be done about it after several emails and phone calls not even a small token amount of OBC so your claim 'We will not be beaten on price' is incorrect. Natalie who originally booked our trip was very nice and friendly and Katey who has dealt with my query was also very nice and did try to resolve this. We are looking forward to our trip but are really disappointed nothing could be done. Shame we didn't shop around before booking and paying in full.