After speaking with an agent on cabin allocation when received confirmation one of the cabins changed number. Was waiting for a call back but never got as the wrong contact number was taken! (don't know where that number came from) Rang next day but couldn't do anything to help... ended up contacting Celebrity Cruises and they confirmed that the cabin number we were given had already been allocated back in January!! Another call to get our contact number changed and was supposed to be called back Monday 13th March after 4.30pm from the concierge BUT no callback.... Not happy and the only thing I am glad of that it wasn't our main cruise of 2wks with my family.
7 years ago
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