Never again! Shockingly bad Customer Service and very poor Communication. I placed two orders for over 24 plants with a total value of over 200 pounds. They were very quick to take my money but I waited two weeks and didnt receive a single plant. The carrier 'Yodel' received the plants and they were apparently 'at the depot' for a week before Crocus notified me that the delivery company dont have a driver that covers my area (a town close to London). On discovering this nearly one week later Crocus cancelled the order without consultation explaining that nearly all of the plants Id originally ordered were now out of stock. As a consolation I was reluctantly offered a 25 pound voucher but I had to pay for postage and I had to buy more plants to take the total over 25 pounds. As I write this I am still waiting on my refund. Disappointing and I now have no confidence in them as a company. I would definately not recommend and I have received much better service from other plant retailers who seem to know what they are doing.