"I was very disappointed that it was only my granddaughters name was mentioned in the book. I realised this to be the case as I ordered and as it supported her school I continued.
I have created these books before and they included siblings names and pets, friends etc. The hair colour etc did not seem as important to me as the child did not look like my granddaughter anyway. Perhaps you can try and improve this book for another time,"
I'm sorry you didn't like the book but as you say, the preview was very clear in what you were going to get. You also could have changed who the book was from so that person would have featured in the story also.