I love receiving my box (just received my 3rd one) - especially because it contains things I wouldn't normally buy (creature of habit)! Exotic snacks and different flavoured gins/cocktails have kept me going so far through Lockdown. I bought some of the gin explorers packs to do gin tasting sessions with friends via zoom and when 2/5 packs came with 1 gin missing (but 2 of sloe gin) when I emailed customer services they were quick to send out 2 new explorers packs. Can't fault them....I may change my monthly membership to bimonthly as I'm not getting through the gin fast enough!