Courier expert did the job but could have been better. Staff were very polite helpful and courteous however it was half an hour longer than the max 90 mins I had understood for the collection which was going to make the delivery later than I had told the customer. (the time quoted to me) I understand a local driver could not be found. I find the e-mails confusing too as the collection time is actually the time the order is placed and not the actual collection time at all. i.e misleading. The time logged as delivered cannot be accurate at 2.20pm as I phoned the driver at exactly this time and he said he was 7-10 mins away from making the delivery. All in all I would use you again however think that if the inaccuracies could be addressed I would have had more confidence with my first experience with Courier expert.