I was not happy with the service. Even though I stated that I would be on my own and would only be able to give minimal help with a 67 kilo fridge, I did not think the courier was well equipped for the job. He was not able to move the fridge over the doorstep and i noticed as he was doing it the bottom of thhefridge was getting scratched. So we had to enlist my sons help, who happened to be there, endangering the backs of both my 16 year old son and the courier. If the courier had had a ramp the whole process would have been simpler and definitely better complying with health and safety. I couldn't believe he didn't have one in his van. Considering the service was not cheap and I paid almost 300 £ for this I would have expected the man on the job to be allocated some basic equipment to do the job as safely as possible and with no damage to the item.