This is the second time I have booked using the Cotswold Hotel website. We had an amazing deal and a great time in the summer at The Old Bell Malmesbury. (We even got upgraded to a better room at no extra cost!) The hotel was lovely as were the staff and of course the food. A thoroughly enjoyable stay. This gave me the confidence to book The Manor at Weston on the Green for a night on 27th Dec. Its part of a Christmas Gift for my partner. The deal sounds good, especially for just one night, hoping we might be upgraded again at no extra cost? Because we have had such a good experience booking through Cotswold Hotel Breaks I had the confidence to book. I did however read the reviews about the hotel (after I had booked) and I am a little concerned about most of the comments? Not such good reviews but I am hoping as its a hotel on your recommended list and its Christmas there will be a warm welcome, comfortable, warm rooms (I suffer from the cold!) great food and lovely service? A log fire at Christmas is always romantic and festive. My partner travels alot in the course of his work and we wanted somewhere relatively nearby, not too far to drive where we can relax and be spoilt just for one day during the festive period! Feeling a little anxious about it but I have confidence in your recommendations based on our summer experience booking through you. Kind Regards, Pam Hibberd Show quoted text Error Icon Address not found Your message wasn't delivered to no-reply@reviews.co.uk because the address couldn't be found, or is unable to receive mail. LEARN MORE The response was: The email account that you tried to reach does not exist. Please try double-checking the recipient's email address for typos or unnecessary spaces. Learn more at https://support.google.com/mail/?p=NoSuchUser 33sor22460edr.16 - gsmtp ---------- Forwarded message ---------- From: Pam Hibberd To: Review Cc: Bcc: Date: Wed, 12 Dec 2018 19:41:18 +0000 Subject: Re: Cotswold Hotel Breaks: Your opinion matters This is the second time I have booked using the Cotswold Hotel website. We had an amazing deal and a great time in the summer at The Old Bell Malmesbury. (We even got upgraded to a better room at no extra cost!) The hotel was lovely as were the staff and of course the food. A thoroughly enjoyable stay. This gave me the confidence to book The Manor at Weston on the Green for a night on 27th Dec. Its part of a Christmas Gift for my partner. The deal sounds good, especially for just one night, hoping we might be upgraded again at no extra cost? Because we have had such a good experience booking through Cotswold Hotel Breaks I had the confidence to book. I did however read the reviews about the hotel (after I had booked) and I am a little concerned about most of the comments? Not such good reviews but I am hoping as its a hotel on your recommended list and its Christmas there will be a warm welcome, comfortable, warm rooms (I suffer from the cold!) great food and lovely service? A log fire at Christmas is always romantic and festive. My partner travels alot in the course of his work and we wanted somewhere relatively nearby, not too far to drive where we can relax and be spoilt just for one day during the festive period! Feeling a little anxious about it but I have confidence in your recommendation ----- Message truncated -----