With an unusually-shaped, vintage family heirloom of an engagement ring, we were struggling to find a wedding band that would sit nicely with it, and were uncomfortable at the thought of having to send such a precious ring away for days in order to have a bespoke ring created, which was the only option offered to us by other jewellers we had spoken to. Thankfully, googling led us to COO Jewellers and their 3D scanning-and-design service - just what we needed! They responded to our initial enquiry within hours and booked us an appointment with Peter. He understood exactly what we wanted, talked us through all the options, and we only had to leave the ring with him for about 45 minutes (while we had a nice coffee at a place round the corner he recommended to us). We were also under a bit of time pressure as it had taken us so long to find COO, so needed the rings quite quickly - and this got even more dramatically urgent with the advent of the coronavirus crisis. But with everything closing down, Peter couriered the rings to us to ensure that we have them, and they are perfect (both the shaped one to fit the engagement ring and the more standard ring). So thank you, Peter and COO Jewellers for solving a problem that was worrying us, then solving another one when life got crazy, and producing a perfect result! We're delighted and very grateful. (And we should say, the price was less than we were anticipating compared to what we had been quoted by other jewellers - so excellent value too!)