Tom James
I dont think the training and what was expected was explained when booking the course, this resulted in me being totally under prepared. And why I failed the test, Also the training was held in a tiny hot room with no windows, However no issues with my trainer Nigel Tom james
Helpful Report
Hi Tom,

We take all feedback seriously and we thank you for taking some time to do so.

With regards to your points you raised, we agree that the venue was below our usual standards and we have mentioned this to the venue. Your feedback contributes greatly - so thank you :-) Hopefully Nigel explained that our normal venue had let us down at the last minute and this was our only alternative. Normally we are blessed with arguably the best view in the world of Heathrow airport. So apologies you didn't get to experience that!

Our course content and pace is fast and preparation is key! As you are aware, candidates gain access to all key documents, a course study manual and the online learning portal from the time of booking. We now know that the course wasn't originally booked in your name, nor were the details provided to us specifically related to you.

Therefore unfortunately, our assumption is that you didn't have sight of the materials, which is unforeseen without us being told. We normally recommend spending a minimum of 10-15hr studying for our course. We have sent you a separate email to confirm your contact details. We look forward to welcoming you back soon.
Consortiq (UAVAir) is rated 4.76 based on 122 reviews

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