They are very happy to take your money but not very good at helping/supporting you. The sales side of company are pretty good i must admit, in fact i had more technical support from Sales then i did from technical support team. The support side of company is very poor they are not really interested in helping you. They are only interested in ticking boxes and looking good on paper and if they can fob you off to the webpage where there are instruction they will even though i paid for telephone support. I'm afraid Commusoft has a lot to learn when it comes to customer service.