The best course and instructor I have used by far. I took the CCNA Triple course package and found it be incredibly beneficial. One of the most important things when taking courses is the delivery and Joe has nailed it. Too much information at once and your mind will just switch off, but Joe's unique style ensured we took breaks often and not just ordinary breaks either! Interspersed throughout the day, for a 5 minutes or so Joe will go off topic and get you talking about all manner of current affairs and conspiracy theories! Not only was this genuinely hilarious at times, but it serves a great purpose in that it totally reboots your brain. So when you're done you're ready to go again with the course material. He has also hand written a huge number of labs himself and is always on hand to offer advice even outside of the classroom. He is incredibly dedicated and the support continues long after the course has finished. When Joe finally gets round to broadcasting his own Youtube channel I'll be there! But until then the courses will have to suffice! Bottom line though, this is probably one of the best ways to spend your money if you are looking to do anything CCNA/CCNP focused. I did this as part of the ELC package provided by the Armed Forces and it represented excellent value, getting 3 courses and 3 exams for the cost of just one ELC. Highly recommended!