Having had a bad experience with another company we were as you might expect a little weary however the sales man Alan made us feel at ease. He explained everything showing us videos and customer reviews and samples of materials to be used eventually offering us a price that we felt was more than acceptable. The following day the surveyor arrived to double check the measurements and believe it on not gave us an installation date of only 7 days later following bad weather this was delayed by 1 day but the good thing was the communication between the company and us, they kept us informed of everything. The installation teems turned up 08:00 as promised and work started. As the work was delayed by 1 day on the first day there were 2 installation teems on site to make up for the time that was lost all of the teem were very professional and polite and tidy in there work. on the second day the installation was completed and the electrician arrived to install the lighting again leaving everything in a clean and tidy manner. To Sum it up it has been a pleasure dealing with such a competent and reliable company whom I would highly recommend to anybody all of this and a 10 year guarantee as well Looks amazing. Best regards and thank you Roland and Debbie Hague