Fr****
Ordered a splashback and then later some upstands in the colour of my choice. Very reasonable price and good quality. Only let down by the fact that there was no response by email confirming my orders from the website. Had to check my credit card account to see if the payments had been taken. Received a phone call telling me that the splashback was being redone after a quality issue and then an email informing me of imminent dispatch and a promise to send tracking info when sent. Had to ask for this after a week on both occasions as neither were forthcoming. If you want a good quality product at a very fair price this is the company for you. If you are after good communication and speedy delivery then perhaps not. An improvement in those areas and I would not hesitate to give 5 stars.
Helpful Report
Posted 2 years ago
Hi Fraser

Thank you for your review/feedback. Our website has recently been re-developed and there have been issues with the automatic emails which are set up to auto update you on your order status, Im sorry this did not work on this occasion , Im please you are happy with our products and the quality and price, as a manufacturer we strive to produce high quality products at affordable prices.

Regards

Allan
Colouredglass.co.uk
Posted 2 years ago
The Coloured Glass Company is rated 4.46 based on 41 reviews

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