Anonymous
VERY VERY VERY DISAPPOINTED After careful consideration ie: visiting Collins & Hayes showroom in Nottingham, sending for their brochure and several swabs of material, we decided to order two Heath sofas from Russell Dean in Mytholmroyd. After eight weeks the sofas were delivered on the 18th April 2019. Approximately eight weeks after delivery my wife noticed the smaller sofa which stood near a window had discoloured badly. We contacted Russell Dean and Collins & Hayes and were told by both that it had discoloured due to direct sunlight (April and May were fairly dull months) and if placed near a window we should have tilted the blinds, drawn the curtains or covered the sofa with a throw in sunny weather. We were not informed of any of these things when ordering the sofas otherwise would not have purchased them and the Collins & Hayes brochure displays several of their sofas standing in front of large windows with no curtains or blinds and not a throw in sight. So take the advice of a couple of very unhappy pensioners, if you intend purchasing Collins & Hayes sofas from Russell Dean or any other retailer to stand near a window and you don’t want to live in the dark or cover your sofa every time the sun shines, think carefully before buying. Vic and Margaret - Hayfield
Helpful Report
Posted 5 months ago
Collins and Hayes is rated 2.00 based on 4 reviews

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