Bit puzzled by the plethora of 1-star reviews as my experience with them so far has been very good, and their Trustpilot rating is 4.6. HOWEVER, it now appears 'Collect +' is now merely a trading name for the collection points with parcels being sent via Yodel, Parcel2Go, DHL and Fedex - this follows the takeover of C+ by Paypoint in 2020.
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