I came to your Ashton branch for the Suzuki website deal of a Swift SZ-5 at approximately £15,500. Although I was told to come back a day later to test drive a car, I attended the showroom on the last day of the deal but, I was advised that there would be offers in the new month, i.e. the next day. The next day following the test drive, I was completely happy with the car and ready to sign but, when I was presented with the figures the vehicle had increased in price by over £3,000. I was told that the offer had ended the previous day (when I was told to come back the next day) and that I could no longer avail myself of that £15,500 SZ5 deal. I was also offered £100 part ex on an £18,000+ purchase. Toyota gave me £400 on a £9,500 purchase. I left the showroom completely demoralised. I've since bought a Toyota Yaris. I felt that what happened to me was completely unethical. It gave an older female purchasing a car alone the distinct feeling that the £ signs rolled up. Consequently, I would not use your company again as I would not feel comfortable doing so. The salesperson, however, was absolutely fine; courteous and polite. He was doing his job as instructed by the Business Manager, which is why I awarded 2* and not one.