I took possession of a Nissan Note on the 7th May 2015,the salesman delt with me in a professional manner.
When I got home I started putting my paperwork in order, there was no MOT certificate,I rang the sales person who stated he would send it on to me.
2 days later I could hear knocking under the car,to be truthful I was very disappointed as it was supposed to have been checked out before I took possession.
I rang them up again and we made arrangements for the mechanic to test the vehicle.
when I arrived I tool the mechanic for a test run,within a couple of minutes it started knocking,he said he couldn't be sure what the problem was untill he checked it out,I did make a comment as to why this problem was not found when the vehicle was checked over and serviced,he commented he did not know, I was given a courtesy car and I left.
I was rang the following day to say my car was ready, I spoke to the mechanic ref what was the problem, he started talking in a way I didn't understand,I thanked him and set of home,after approximately 6 miles my grandson told me to pull over,the passenger side mirror backing was hanging off,on checking it closely I noticed the lug which keeps it in place was broken it was perfect before I took it back to Appleyards,and the reason I say that is I have to move the mirrors in before I put it into the garage,and then pull them out again when I come back out (they were perfect). I rang them up again and spoke to Jason, I believe he was in charge of the mechanical side,I informed him the mirror was perfect prior to taking it back to appleyard,he informed me he would get one ordered,but I would have to wait until they got it sprayed eventually I got a new on.
I am now leading up to the present day,I sent Jason an email 3rd June regarding the passenger side moulding(or trim)was starting to come off and I asked if he could please replace the item mentioned, I got no reply I sent another email on the 4th June eventually he replied, said he would have to get clearance from the manager ( I'm still waiting,)
I'm sorry but I forgot to mention every time I spoke to Jason ref my Nissan,he kept on saying he knew nothing ab
out nissan it did not exactly put confidence with the company I bought my vehicle from.I got my vehicle from the dealers at Shipley
I appologise for the long drawn out email. I would appreciate a reply.
Telephone 07954699597
Thank you