Feeling very disappointed with the customer service and attitude experienced by my husband and his cousin at the Ashton branch of Colin Appleyard today. They walked away feeling like they had been the subject of indirect racism by the finance manager. They were told they couldn't have the car before they even sat at a chair to do the credit check. Which our cousin would have passed with flying colours I hasten to add. Rest assured that this will not end here. An official complaint will be made and I want heads to roll. I won't stop until somebody apologises for how they made two young ethnic minority males feel as they walked away today.