The customer service was good. I was unhappy with the delivery my car was 7 days late due to manager error this left me without a car. When I asked for a courtesy car in replacement I never got one leaving me to hire for a week unexpectedly.
Helpful Report
(Ashton-under-Lyne) - Posted 8 months ago
Thank you for taking the time to leave a review for our Ashton dealership. We are sorry to hear about the delays with the delivery of your vehicle which on investigation do appear to have been down to clerical errors for which we can only apologise. From discussing your comments with the branch it would seem there may have been some confusion regarding the loan of a vehicle as the sales team were under the impression you did have alternative transport & were not aware this was a hired vehicle. In these circumstances we would wherever possible provide a courtesy car for use so again apologise for the confusion and inconvenience this may have caused. Should you wish to discuss this any further please contact Simon Ambler, the manager of our Ashton dealership, on 0161 330 5148.
Posted 7 months ago
Colin Appleyard LTD is rated 4.64 based on 1,016 reviews

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