After dealing with Keighly branch I would strongly reccomend AVOIDING Colin Appleyard. The manager is undeniably rude and has no respect for his customers. A deposit was placed on a nissan note under agreement with staff that the car would be moved to a closer neighbouring franchise to be test driven before completing purchase. After over a week, a call from the manager was received stating they want insurance and tax taken out for them to move the car as the purchase had already been made. When expressed that the purchase was not yet complete and the car needs to be test driven first as agreed with the staff, the manager abruptly stated the staff wouldn't of said that and refused to send the car for a test drive before the purchase was complete. The Manager wanted to complete the purchase before test drive and when it was expressed a test drive was needed, the manager refused to sell the vehicle full stop. Absolutely appalling and shady customer service!! Previous Toyota, Honda and Skoda experience has always been fantastic. But Nissan! Avoid! Avoid! Avoid! Or at the VERY least, avoid dealing with this branch.