Anonymous
I was informed on the phone prior to booking that minor service & mot would take 2-4 hrs. If I brought car in for 8:30, they would try & have it fine for closer to 2 hr mark. When I turned up, lady behind counter questioned I was waiting as not Aline could be 2-4 hrs. I explained not been told that on phone, I live 20 miles away with limited transport links had to get train back &retirn. Communication poor
Helpful Report
(Keighley Nissan) - Posted 2 years ago
Hi,

Thank you for your feedback, and we apologise for any miscommunication on our part. We take all complaints seriously and will look into this further and be back in touch.
Posted 2 years ago
Colin Appleyard LTD is rated 4.64 based on 1,021 reviews

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