Michael Burnett
""I purchased a Suzuki GSXR 750 motor bike from your Keighley branch about a month ago Reg number GF60VXB. On my first ride out the handle bar grip nearly came off and the bar end was missing. I checked the bike over when I received it so I missed it or it fell off when I road it the day I received it. I spoke with the sales man for two days about this and finally I turned up at your shop and we took one out of a similar bike. While at your shop I spoke to your team about this matter and its severity and was dismissed and told it happens. The bar end should not have come off and the grip should be glued on. If I had crashed because the grip had come off, the day I get the bike things could be a bit different now but your team were not interested. The clutch lever had too much cable slack and the throttle had excessive play too and the front brake was stiff and felt like the pads had glazed over giving little feel. I mentioned this and was told they had been looked at and all was as it should be. I know you have trained mechanics, but I have road raced and raced motocross for years since I was 10 years old now 50 and I know how a bike should feel, so after the bar end and grip problem I think you were just having me on and you never looked what I asked you to. Sorry but you asked for feedback and I have given you it, thanks Mr Burnett any problems Tel 07906273792 or email mick.burnett20@gmail.com
Helpful Report
(Keighley Motorcycles) - Posted 2 years ago
Hi Michael,

Thank you for your feedback and we apologise for the problems you encountered with your bike.

The staff at our Keighley bikes branch have been informed and we’ll look into this further and come back to you in due course.
Posted 2 years ago
Colin Appleyard LTD is rated 4.64 based on 1,016 reviews

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