Recently bought a car with Colin Appleyard Nissan, Keighley. Nothing wrong with the front end sales experience. It was quite a drive to get there having travelled from Rugby but it seemed worth it on comparison of other offers in the market. Within 7 days of taking ownership of the vehicle the air conditioning packed up, right in the middle of a heat wave, took 3 calls to the dealership to agree for us to take the vehicle to a Nissan garage in Coventry and for them to cover the cost of topping up the gas, which was £145.00. Got that issue sorted then 2 days later a light came on indicating there was water in the diesel filter, as well as a persistent fault with the front radar detection system saying it was obstructed. More time taken out of our working days and £95.00 to change the filter and get the fault corrected with the radar system. Again, the dealership agreed to cover the cost of the repairs as they should have been covered in the pre-sale inspection, which so far has seemed to be nothing more than a box-ticking exercise to sell the vehicle. First invoice was sent for refund on 22nd July with account details provided on 26th July, second invoice and account details provided on 28th July. Still no sign of the refund despite assurances would take a few days to be processed, then it would be Monday 2nd August, then Tuesday 3rd August. Funny how purchasing payments are instant but it refunds take an age to arrange. In short we have been really disappointed with the whole after sales process, expected a lot more from a Nissan and a franchised dealer. This is my partners first second hand car and it has completely knocked her confidence in the vehicle, even caused a few tears at times not to mention a lot of sweat during the heatwave without air con. This really shouldn't be the case this soon into owning the vehicle given the "robust" checks the vehicle was supposed to have gone through pre-sale and she is now dreading what could go wrong next with the car.