I love leaving positive reviews but sadly I can’t in this case. After a subscribing for three months I cancelled my subscription after paying on the first I did not receive the box, I emailed three times, phoned (no body ever answered only weird automated answerphone), left messages on Twitter, Facebook and Instagram. A week later I had a reply from Instagram and the January box was sent out very late and missing the main item of the clay mask :-(. I was anxious as you pay a month in advance however I did receive this months box following my cancellation. However the products in this months box I could have sourced for the price of the box, sorry to say who wants orange scented oil?? Lavender or any other nice spa smelling oil would have been lovely. The poor customer service and lack (entire absence) of response to my emails about not receiving my January box have sealed the deal and I shall not be renewing my sub subscription or recommending sadly.
6 years ago
Cohorted has a
4.2
average rating
from
2,421
reviews
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