I have been subscribed now for around 6 months. I have noticed the following:
1. The boxes are ALWAYS late. Each month you pay on the 1st/2nd, however your won't receive your box until between the 12th and 16th.
2. If something goes wrong and you need to contact someone at Cohorted - brace yourself. I am not sure that anyone even works there! I had placed an order from there website totalling over £100. 2 weeks later the order still hadn't been dispatched, I couldn't get hold of anyone via email, FB and no phone numbers. Eventually I was contacted to say that they didn't have any of the 5 items in stock (how?!) & so I would be refunded. Maybe there website is all a front ... very weird anyway.
3. The quality & value of each box varies quite a lot. Sometimes you will get recognised brands (like Mac, Bobbi Brown, Clarins) but the vast majority of items are from brands that you wont have heard of. Also, they will claim that an eyeshadow palette is worth say £40, but actually, when you google the brand and exact palette, you could buy it from some basement bargain website for £12. Also, in the December box for example, bearing in the mind that you have subscribed to a BEAUTY box, the box contained candles, bubble bath and soap. Again, they suggest that these candles (about 8cm high) are worth £18 each. I don't have a bath. Didn't use anything out of that box - gave it to my colleague.
Hope this helps x
7 years ago
Cohorted has a
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