Not happy. My neighbour took in my delivery and when I got it the bottom of the box looked like it had been kicked in (presumably during deliver, not by my elderly neighbour!). When I checked the contents the mirror was smashed on my HD Brows pallette and there was bits of glass in the actual product. I have emailed Cohorted twice (Sunday and Tuesday) and contacted them via Twitter but no response. There is no telephone number on the website so I am unable to talk to anyone direct. It is very frustrating. I love the other two products in my order though thanks.