For all international shoppers, I would stay away from this site! I purchased a clutch that was on sale for £148 (it's still on their website at the time of this post) with free shipping. I expected to pay for customs and duties (based on the purchase amount, as everyone knows, whether you're a seller or a buyer, the value declared on the customs form is the amount the purchaser paid for less any shipping costs - this is also the amount that would be claimed for insurance if the package goes missing or becomes damaged). My package arrived and I was wondering why the duties and taxes were higher than what I calculated, I found out the company filled out £154.47 on the customs declaration form when in fact, I paid £148! This makes a difference as I am paying more than I should be to import this item! I contacted Coggles and their responses were ridiculous and unethical. I quote from their first response: "This would have been simply due to the conversion rate on the day the order was shipped. for example, today $261.96 CAD converts to £151.83 and this rate changes up and down daily" This is absolutely appalling and is in contravention with the export/import laws. The subsequent response (from a different rep) I received was "We will not alter any information for the declaration Orders being placed for delivery" Hello??? But you just admitted you did in a prior response?! Nonetheless, I will be filing a refund with my borders agency regarding this. I am absolutely disgusted with the way Coggles chose to handle this situation, and lying on the declaration forms - if I'm not mistaken, they overvalued the item in case the package goes missing and they can be reimbursed for the value of the item and the "free" shipping costs involved. STAY AWAY. BUYERS BE WARE.