"Be prepared to wait for your order; it can take weeks depending where it is being shipped from. It is hit and miss regarding how your item comes packed - clothes are sometimes v creased, other times not. Beauty products are often opened - I wouldn't buy beauty again from this site. I did send my items back and got a refund within 30 days and communication was good. You do however find some good bargains but be prepared to wait and have your iron ready. I've not purchased household items."