It took about 6 weeks to resolve this issue, which was resolved in 2 hours once I got to speak to a microsoft support technician. The cobweb team appear to lack training and were slow to escalate this to Microsoft when they were unable to resolve it. In the end, I think the Cobweb team should have been able to resolve this for me - smtp authentication needed to be enabled on the accounts. Fortunately the Microsft technician has provided the commands I need to run to resolve this in future.
3 years ago
Cobweb has a
4.7
average rating
from
6,276
reviews
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