Top marks all round! I had a couple if questions before purchasing my outdoor vac for artificial lawn and they were promptly answered. Then Upon ordering, I accidentally managed to set my work address as my delivery address even though I’m working from home at the moment and then as soon as I realised after placing the order, I requested an update to the delivery address and this was dealt with most efficiently and then when the product arrived very quickly, I put it to use and was so impressed with its performance - does exactly what it says so top marks for both customer service and the product itself. I had never bought from cleva before but would not hesitate to recommend and will keep my eyes peeled for future purchases 😄