During a mind blowing tough time and finding myself in need of a barrister, Rory at Clerksroom direct was an amazing help to me. He was genuinely kind, empathetic and very reassuring towards me at a time when I was filled with fear and torment. Rory promised he would personally find me the best barrister suited to my case and that despite me phoning up at the very last hour with a fast impending court hearing, that I had not to worry as he would organise the right barrister for me. He took the worry from my hands and phoned me very early the following day with barrister options for me, best suited to my situation. He moved things on very quickly for me. I appreciate that this is Rory's job to help..... but his genuine caring nature and great customer service meant so much to me, at a time when my world had been turned upside down and life was not on my side. Honestly, I genuinely will never forget his support, which may sound dramatic but it's true. Rory found me the most amazing barrister and I could not recommend Clerksroom Direct highly enough, their standards are set very high and it is very obvious that customer care and satisfaction is their focus. Thank you Rory for doing your job so well, for making me feel important and for helping to keep my faith in humanity. God bless you.