I wish I would have approached Clerksroom Direct years ago! I sent an enquiry and the next day I received a reply from a friendly, organised and efficient Sam Morgan that they could help, my file was opened and my details were passed on to Paul Dipre. I uploaded my documents using their easy to use secure portal and paid the fee online. An appointment for me to speak to Paul was arranged, who phoned me without delay. He was experienced and professional who listened to my case and explained the process. After a few days of thinking and emailed afterthoughts to Paul who replied to all my emails quickly. I had made up my mind to go ahead, he suggested while he was willing to attend court, I may want to consider a barrister locally to save costs. I contacted Sam who quickly replied and gave my details to Mark O'Callaghan, we arranged an appointment and I paid the fee through the link sent. When I heard from Mark, he was friendly, sympathetic, reassuring and professional - I was quickly put at ease. We agreed that he would draw up all the paperwork which he did to an exceptional standard. We corresponded on email through the months and on the day of my Hearing which was by telephone, Mark met me and we spoke about the process. He spoke on my behalf to the Judge and the Defendant and he won my case! I cannot thank Clerksroom Direct enough especially Mark. I'd definitely use them again and recommend them to anyone and worth every penny. Keep up the great work Clerksroom.