Ordered product from Australia for delivery to London for my daughter's 21st Birthday before she left to tour the continent. Placed the order well in advance, asked for Saturday delivery and all was confirmed. Tracked the order which stated it was picked up and in transit on the Saturday. Daughter arrived, no delivery. Rang hotel several times to double check and no delivery. Can't contact Hamper.com on the weekend so first thing Monday ring to find out what's happened. Oh sorry, got stuck in transit and will be delivered this morning. Pointless, daughter left and you've ruined my surprise I had for her from 17000 kms away. I've asked for a credit/refund which they've committed to do. Let's see if that happens. So upset.