I do not recommend contacting this store, especially if you are ordering goods for your business. On September 30, 2019, we made a large order of chemicals and detailing products, when the order came in, we found that there are missing items in the order, for the amount of 550 pounds. We began to call, write e-mails to deal with this situation. I want to note that the service is simply at the lowest level, because you have to write the same letter 3-4 times to get at least some answer. From the very beginning, we were kindly answered that they would figure it out, but we had to write and even make calls every day, although calls are an inconvenient way of communication for us, because we are not based in the UK. I want to note that we buy the goods for business, not for personal use, so because of this we also lost our clients. After a long time, we received a parcel, but after unpacking it, we again found that not all the goods had been sent to us. This time we were denied goods worth £ 245. We started calling and writing again, almost always emails were ignored, the employee explained this by the fact that he simply forgot or missed our letters. Every time we were promised to fix everything and nothing was fixed. At some point, we were offered to order another product for this amount, because what they owe us is out of stock at the moment. We agreed. We were told that the money would be returned to us so that we could place a new order for a different product. From July 30, we are waiting for our money back. They are not responding to emails. Or they answer that they are working on it. Almost a year has passed since we made the order. But what's the problem just to make a refund? How long can we wait? How can you reply once a week? What kind of service is this? In fact, it's a pity that this happened, because we hoped for a long cooperation.