After 11 days I am still waiting for my delivery. I have contacted by message through the web site and tried three times to call over the telephone and left messages but no one can be bothered to reply to any communication. One more email to them then I contact Paypal to refund my money and leave extremely poor reviews anywhere I can think of. Extremely poor service and extremely poor customer service. Questions under this review are not applicable. I have still not received items I paid for. I have contacted the company four times and they have NEVER replied. Customer service minus 99 points if I could. I have not had a refund as yet as I shall contact Paypal to arrange that.