This company is a complete waste of time. Ordered parts on 12th April, estimated delivery 14th to 16th, did not get shipping confirmation as promised on email. Tried to contact them by phone on the 16th, not in, send an email. Got a reply, both items shipped in separate packages. Delay must be fault of Royal Mail!! One package arrived, after further 3 days chased by phone and just got a remote answering service that could not help, could only pass on a message! Now 6 days over the estimated delivery time. Eventually got a call back to say second package had not even been sent!!! So was not told the truth before. Now it was the fault of the warehouse, which I assume was Wassel? So it seems like they are prepared to try and lay the blame on anyone they can and are not prepared to accept any blame themselves. Have since ordered the parts from another supplier and they have been received.
Worst service of any organisation I have ever dealt with, will never use again.
1 year ago
Classic Bikes Parts Cheshire has a
4.7
average rating
from
1,301
reviews
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