Fedex failed to deliver my order and due to the drivers rude and couldn’t care less attitude I eventually ended up cancelling . However , I spoke to Jessica James at your customer services department and she was more than helpful . She is a credit to your company and I have every faith in her . She has ensured me a full refund when the item I cancelled arrives back at base . Full of praise fir this lady . Fedex could learn a lot from her instead of employing rude individuals . Couldn’t fault Clair de lune . The prices and service are fantastic, the people they use to shop out items are not .