"Would give them 0 stars if possible. After numerous attempts to record a video that is small enough to upload to their site, they sent the card to the recipient and there was no video code! I sent them an email the same day to express my frustration and no one got back to me.. They ruined an important day for me because the card alone was very lame (if the video was associated with it I wouldn't of minded but for one reason or another they forgot to include it!). Do yourself a favour and go buy a pretty card in a shop instead"