Firstly this review is a factual and true account of dealing with this company. This company uses false promises and deceit to gain sales. I purchased online a fairly expensive Hamilton watch. I was offered a free watch strap to fit my wrist. This was the deciding factor that made me go ahead with the purchase. I was then strung along with various excuses until the official return date lapsed . Then I the heard nothing . In making a official complaint to head office . A Mr Hugh Docharty contacted me and assured me that the were awaiting the strap by 27 June and it would be sent out. He has also taken to not replying to my calls or text. I have since had to purchase a strap to allow me to ware the watch. I don’t leave this review easily but have given them more time than many would. Companies that trade with deceit in mind do not in my view deserve peoples hard earned money. I certainly will not give them any more custom. SO BUYER BEWARE