Ordered pair of ear rings for friends 50th birthday. They then messaged a number of days later to say they didn’t have the item in stock. They offered refund or buy something else which I did and paid little extra. Told them it was for 50th gift but never arrived. When I called to chase was told it was being despatched. Still nothing. 3 times we were told the same. Further call advised that they would have to check stock! It was being despatched the day before that. Staff sound nice but they are telling lies to customers. Can’t believe how bad they have been and I still don’t have a gift for my friend. I have asked for refund but only received my initial payment so far. The extra I paid for the new item needs to be approved by a manager so still waiting. I would never use them again and I am now about to lodge an official complaint. They should not be advertising items for sale, taking peoples money when they don’t even have the items. I would rate 0 out of 5!!! Very angry.