I recently bought a Longines watch as a Xmas present for my wife from Chisholm Hunter. When she opened the box on Xmas morning we were disappointed to find the watch was not working. I managed to eventually contact the company and was offered a replacement which I now have. I feel disappointed that I was sent a watch that was obviously faulty so wasn’t checked before dispatch and annoyed that I had to pack and pay over £10 to return it. I was not offered a refund of these costs. The whole experience has left me and my wife deflated and I don’t think we will be dealing with Chisholm Hunter again.