We recently ordered four pieces of bedroom furniture from Chiltern oak. Delivery was about 10 days, probably longer than usual because of the pandemic. I had questions and contacted them by phone receiving a timely and helpful reply from a pleasant lady. The delivery was conducted by an independent courier. They were extremely polite and very helpful indeed. Also very careful with the heavy packages. The furniture was very well packaged. All was in good condition and we were very pleased with the Quality. We were told the chest of drawers would require some assembly. NOT SO! It was just a matter of putting the drawers in. The wardrobe went together perfectly in a matter of minutes. All the hardware was present and instructions were simple and adequate. We chose Suffolk range for two reasons. First it had runners. This was important to me. Secondly it was stated as white. We did not want cream. Our only disappointment is that it is a very definite cream. Not at all white. In all other respects, price, service quality and delivery we are very pleased. Unfortunate only in that the colour is different than described. We would certainly recommend the company and would use again.