I would never shop with this company ever!!!!! Everyone should avoid at all costs!!!
I placed an order and the day came for delivery and luckily the delivery men were running an hour early. When I started unpacking the product I found masses of damage I rung the company to ask for the delivery men to come back and collect it, which fortunately they did begrudgingly. I was then told a replacement will be sent out the following week, I had to chase to found a rough tome to then find out a replacement hasn’t been ordered. 30mins later i receive a call to say they can do it. I asked for it to be checked over properly before it got here. I have again received a call day before delivery to be told the table isn’t in good enough condition I asked for it to be swapped and they have resold the damaged one. I now have to wait up to 5days for a refund.
They don’t care about the stress they’ve caused, they don’t respond to emails. The table I ordered had 5lots I’d damage on it with chuncks of wood out of it. How they can resell that I have no idea. I would avoid at all costs.
4 years ago
Chiltern Oak Furniture has a
4.6
average rating
from
3,110
reviews
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